Start an exciting career with Paperub.com, a data-driven and product-focused technology company where every employee directly influences,impacts, and builds the business.
ABOUT PAPERUB
Paperub.com does not propose any job but a system where you will be able to find lots of work.
You can read the articles on the method of using Paperub to hunt for work:CALIFORNIAN USERS FREQUENTLY ASKED QUESTIONS
When Californian residents are freelancers or clients in a project then every formed Milestone Payment would be facilitated via Escrow.com.
In Californian state, Milestone Payments are acknowledged as a controlled escrow activity. So that we can keep on serving the users of California, Escrow.com would facilitate the transactions of escrow on behalf of freelancers and clients who are users of California.
A user will not require creating an account independently on Escrow.com because Paperub.com will facilitate transactions on the behalf of a user. Both users would be needed to finish their Paperub.com profile besides agreeing to both the Paperub.com User Agreement and General Escrow Instructions.
A user must not notice an obvious difference in the method in which a website operates. Funded Milestone Payments are held in Escrow.com securely until they are released. On the finishing of the job, the clients sanction the payment of some applicable parts of the Milestone Payment to the freelancer’s Paperub.com account and ultimate withdrawal destination. When a project is canceled, refunded, or charged back, the Milestone Payment present in the Escrow account would be released to the Paperub.com account of the client. The Milestone Payment that is released from Escrow.com ought to be verified by our staff manually and it is a process that commonly happens within 1 to 3 business days. At this phase, there is an additional fee for facilitating an escrow transaction.
If a dispute arises between a freelancer and a client related to the release or return of Milestone Payments in Escrow.com. Either the freelancer or client might choose to utilize the Milestone Dispute Resolution Services that Paperub.com offers.
When you wish to gain more information, you can get in touch with the General Escrow Instructions and Terms and Conditions.
You will always the best assistance from the friendly and cooperative Paperub.com support staff as they remain available round-the-clock. They will answer all the queries that they have related to Escrow.com.
CLIENTS
You can post your project on Paperub.com for free. However, if you wish to gather more information on the project-related fees, you can go through the page that contains Fees and Charges.
For posting a project, you can click on “Post a Project” that you will get by clicking on the Main Menu. For your convenience, you can click this link. Again, you can also go through the article before you post your project.
You can hire a freelancer in three easy steps:
Paperub.com does not permit projects that have content that might tarnish the operation of a business or the reputation of Paperub.com. This online platform also does not permit projects that might cause its suppliers’ loss of services, and the fees that are incurred from these projects are non-refundable. Below is a list that names some projects that violate the Terms and Conditions of Paperub:
A Featured Project entices higher quality bids because they are listed on the home page prominently. The Featured Projects incur only a one-time fee of INR Rs. 890.00. This kind of project is found with the Featured icon that is next to the project’s title. When you wish to gain more information, you can click here.
A Paperub.com Recruiter works together for finding out the finest freelancers for your Recruiter Project. Hence, it reaches out to our network of Preferred Freelancers for choosing the most ideal freelancer. The Recruiter would discuss this with you via the method of awarding a project and the method in which a payment will work on the website. He will also ensure that you have the finest start for working on your project with highly skilled freelancers. This kind of project appears with the Recruiter graphic that is next to the project’s title.
Urgent projects skip the project line and are listed fast, getting a quicker response from freelancers, and it helps in getting a project started in just one day. You will be able to mark a project as Urgent for INR Rs. 890.00. Again, your project would be listed for bidding for twenty-four hours.
You will be able to hide every bid for a one-time fee of INR Rs. 890.00. A sealed project upgrade might result in many high-quality and accurate bids for a project. This kind of project is found with the Sealed icon that is next to the project’s title.
The Private upgrade hides the details of a project from users and search engines that aren’t logged in for INR Rs. 1790.00, and this upgrade is suggested for a project where confidentiality is mandatory. This kind of project is found with the Private icon next to the project’s title.
A full-time project is meant to hire a commission-based or full-time position. It would assist you in saving money when you have an ongoing job because project fees won’t get charged when the payment of the project goes beyond INR Rs. 2730.00. Full-time projects cost INR Rs. 18,900.00. This kind of project appears with the Fulltime icon that is next to the project’s title.
For a client who values their project details’ privacy, the NDA Projects are an excellent way for listing your project and discussing project needs with a freelancer. A freelancer should agree to an NDA or Non-Disclosure Agreement before he places a bid on your project. Paperub proposes a default Non-Disclosure Agreement though we suggest that you must always get lawful suggestions on vital documents like this, or else, you might upload your NDA which a freelancer will agree and sign to. When the freelancer has signed and agreed digitally to the NDA, he agrees to keep details of the files and project confidential and to discuss them through private messages only. The NDA project option can be applied even after you have posted the project. NDA projects will continue to display the description of your project publicly.
CLIENTS FEEDBACK
When a project gets finished, and the freelancer gets his payment in the full amount of his winning bid via Paperub.com, the feedback system meant for that project will become obtainable. You will be redirected automatically to the feedback form when you will mark his project as completed. Again, a notification too will be posted on the section “Newsfeed” of the Dashboard page. You have to click on “Give Feedback” provided on the notification for leaving your ratings and review for your freelancer. However, you can also utilize the feedback choice by clicking on “My Projects”. After this, they can click on “View All”. The last step would be clicking on the tab “Feedback” on the page “My Projects”.
A client will have the following choices if his freelancer fails in finishing the work that is needed:
CLIENTS-MILESTONE PAYMENT
The Milestone Payment System is acknowledged as a specific feature that permits a controlled payment to be made for the awarded freelancers on a project. When freelancers need a Milestone Payment then the client can form one by depositing some funds for it. The funds would be held until the clients decide to release the Milestone Payment to freelancers or until both parties have decided the procedure of the Dispute Resolution Service. When the client will release a Milestone Payment, the client will acknowledge that his awarded freelancer has finished the work fully and satisfactorily. When the client does not sanction the work of the freelancer or if the freelancer requests payments to unwilling clients, then the parties can control the Dispute Resolution Services. The reasons for using a Milestone Payment Every person is suggested to use Milestone Payments on projects due to some reasons mentioned below:
When you want to send money to your freelancer utilizing a Milestone Payment, you have to follow the steps mentioned below:
For releasing a Milestone Payment, you need to follow the steps mentioned below:
You can’t divide a pending Milestone Payment to several Milestone Payments though you can release them in partial a,ounts. You must be mindful that partial release of Milestone Payment works on a manually created Milestone Payment. For releasing a partial amount of an undecided Milestone Payment, you need to follow the steps mentioned below:
For shielding freelancers, a client can’t cancel a Milestone Payment. If you feel that a freelancer is not responsible to a Milestone Payment, you need to contact the freelancer first for requesting the cancellation of the Milestone Payment, and when an agreement can’t be reached, you need to consider utilizing the Dispute Resolution Services of Paperub.com.
Forming one or more than one Milestone Payment upon awarding freelancers makes your project begin quicker. A freelancer will be inspired for starting his job immediately after he knows that he will be paid once he is contented with his job. What is excellent is that the Milestone Payment would remain pending until you release it upon the completion of the project. A Milestone Payment which is formed upon award can be cancelled before the award becomes accepted. A client can do this but it is not suggested to do this as it might delay the start date of the project.
Though it is not unusual for a freelancer to ask for an advance payment, especially on a large-scale project, a client hasn’t any obligation to propose one and must not consider this choice with the well-trusted freelancers. Paperub.com assumes no liability for the loss of funds because of advance payments. When an advance payment gets agreed upon, it is suggested to use the Milestone Payment System of Paperub for transferring funds to a freelancer. This online platform suggests releasing Milestone Payments to a freelancer only when he is content with the submitted output.
When the Milestone Payment gets released, there is no assurance that we will be able to recover the funds. Still, it is suggested to discuss the project issues with the freelancer first. And when no agreement is reached, you must not hesitate in contacting the Support Team of Paperub.com for clicking on the button “Chat Now” provided at the bottom part of this page that says, “What if a Freelancer fails to Complete my project?”
CLIENTS-PROJECTS
On the project page, you will be required to click the tab “Others” and select “Edit Project”. Except for the title and budget of the project, you will be able to modify all the details. Again, you can provide other information, upgrades, and skills in your description. This will help freelancers in understanding the project better. You might think of this when you have forgotten to comprise some details of the required work or wish to alter the instructions provided in the description.
For adding information to the description of your posted project, you will be required to follow the steps mentioned below:
You can send freelancers a PM or private message. Here, you will be able to discuss details with many potential freelancers. For sending a private message, you must follow the steps mentioned below:
When you want to award freelancer (s), you must follow the steps mentioned below:
If you want to know whether or not you need to have sufficient funds in your account for awarding a freelancer, then be known that “No”. You do not require lots of funds for awarding a freelancer. Nonetheless, a freelancer might request you to have a Milestone Payment either in full or part before he begins to work. This is your discretion if you want to form a Milestone Payment immediately after you have awarded your project.
It is normal for clients to cancel projects that have no released or pending payments. For canceling a project, you must follow the steps mentioned below:
If a project is deleted, no person will be able to see the project, its bids, and file attachments because the command deletion removes this project from a search engine the subsequent time they re-index the website. For deleting a project, you need to follow the steps mentioned below:
FAQs on Contest – Choosing a design
No, you have to award the entire amount as a contest prize to a single winner or multiple winners. Simply, it means your prize money for a single winner will be the same amount for other winners as well. Moreover, you can also choose runner-up winners by purchasing non-winning entries for the exact amount determined by the entry owners.
On the Description page of the Contest, a button named Launch Poll can be found and you have to click on the button. After that, you can select the entries of your choice. Once, this task of selection is done smoothly, you can easily share the link of the poll with your friend or family via Twitter, Facebook, email, blog, or any other similar ways as per your preference. This is a wonderful way to let your friends make you help select by letting them vote on a maximum of 8 designs.
A contest winner can be selected at any time within 30 days after the contest ends. If you are ready to announce the winner you can do the following: First, go to the contest page Select the specific entry you want to award Click on Award After it gets accepted, click on Award Now for selecting the entry, or in case you wish to select multiple entries you can click on Select multiple winners for this contest. Finish the process of Handover for finalizing the prize payment.
After you select a winner for awarding, you can be able to choose the runner-up winner(s) by purchasing the non-winning entries at an amount determined by the entry owners. Below the process is depicted: First, you have to go to your contest page Then you can click on the button ‘Buy’ written on the entry that you wish to buy Finish the entire process of Handover for settling the prize payment.
You will be able to select a winner or more than one winner at any time (within 30 days) after the contest gets ends. For any kind of help, you can create a poll and make your friends and relatives vote on a maximum number of 8 designs. But it is to be kept in mind if you get a Guaranteed contest and you are unable to award the prize money until 30 days after the closing of the contest then the amount of prize money will be divided automatically among freelancers who possess qualified entries.
You along with the winner or winner will be able to enter the Contest Handover after selecting the winning entry. This is a short process where the ownership of the winner gets transferred to you. Once it is accomplished, you will be considered the entry owner and the winner will be eligible to get the prize money. Moreover, there is a similar process for choosing the runner-up winners as well. Along with the winner, you will be eligible to enter the Contest Handover only after purchasing an entry. As soon as the handover is accomplished, you will be regarded as the entry owner and the owner will get the payment.
Yes, you can get the facility of changing your chosen entry (ies). You can ask for alteration by messaging the freelancers privately, during the Contest Handover, or while the contest is still in action.
If you are lucky enough to get your entry selected as the winning entry, an email will be sent to you with detailed instructions on how to accomplish the Contest Handover. In this short process, you will be able to shift the entry of your ownership to the holder of the contest. As soon as it is done, you will get the entire amount of prize money and the holder of the contest will be the happy new owner of your entry. Similarly, the same process happens if your entry gets selected as a runner-up entry. You will be notified on your Dashboard page for completing the Contest Handover. As soon as it is done, the contest holder will be eligible to get your entry ownership and the payment will be given to you.
Sometimes, it may happen that choosing a winner becomes very hard among several quality entries. This is the reason why the contest holder requires a long time which is up to 30 days after the contest closing for declaring a winner.
Deciding the winner of the contest entirely depends on the contest holder. Moreover, the contest holder can select multiple designs as well as can buy other entries of their preference.
FAQs on Contest – Compliance
Before submission of an entry, every designer requires to assure and authenticate that all the work submitted is their own work. Each contest holder as well as the designer can help to make sure that their submitted entries are authentic with the below steps:
The Contest team reviews all the confidential reports and if the report is considered valid, then the owner of the entry or the reported designer will get suitable sanctions.
For reporting a design, hang over the image and you have to click Report located in the upper corner of the right. However, if you are a contest holder, you can have the authority to report a designer directly. For doing this, you can go to the page with all their entries into it by clicking on their username located under their design. But it should be kept in mind that a proper and logical reason should be provided to report a designer or design.
It is always encouraged to report entries in case of any violation of the Copyright Infringement Policy as well as the Terms and Conditions for protecting the authentic works of freelancers from getting lost or stolen along with preventing the contest holders from receiving duplicate designs. You can report designs if the following logical reasons are there:
Infringement of copyright is a serious crime. So, if this kind of case happens in the contest, you will be directly disqualified from the contest you had participated in. Moreover, in some cases, further actions are also taken.
The clients are able to preview the image with a very low resolution for the purpose of the contest and they must accomplish the Contest Handover to own your created design legally. So, your designs are secured in this way.
The authority can review and provide an opinion at the judgment of the authority if any of the designs are copied partially or utilized as an influence or inspiration. On the other hand, if the designs are fully duplicated, the authority can entirely eliminate the entry along with issuing a sanction to the concerned designer.
PAPERUB HIRE ME PROGRAM
The Hire Me Program permits a freelancer to utilize a reputation badge or Hire Me badge. A person can easily install it on a site in the form of an email or a widget. It will assist freelancers in showing off their feedback, reputation, and competencies for enticing work right from their own email and website. If you go through the section “Referral Program” you will get to know about the program’s policies.
A person can install the badge on his website or blog and utilize the email signature template on his Yahoo, Thunderbird, or Gmail accounts. Additionally, he can also share the link to his Hire Me badge on some social media platforms, such as Twitter, LinkedIn, and Facebook.
When you are a freelancer, you will be able to do the following:
When a person wants to form his Paperub Hire Me badge, he must visit a specific link. Now, if he is logged in currently, he will be capable of previewing what his badge would look like. If a person has got a website or blog, he has to copy the provided link for his Hire Me badge. Again, he can also share it on his social media account on LinkedIn, Twitter, or Facebook. A person can utilize the badge in the form of an email signature too before he embeds it in his emails to his clients. He can also make some changes to the email signature before he copies it to his email. When a person utilizes an email signature in the HTML code, he can copy the provided code.
The answer to this is Yes. No matter whether with a reputation or no reputation, the Paperub Hire Me Program works to assist new as well as prevailing freelancers in promoting them outside of Paperub.com. It ensures that they would be the only freelancers who would be hired for a particular project.
All the clients who aren’t users and haven’t visited Paperub.com will become qualified in the form of a successful referral when they click on their Hire Me badge link for signing up. And every successfully referred client is meant zero project fees if he as well as his referred client are the only people who have been working on the project.
A person, as well as his referred client, can enjoy huge benefits from the badge when his referred client:
If the person’s referred client employs another freelancer, then the project fees won’t be waived for his transactions.
As the previous Hire Me widget has got discontinued, a person is encouraged to update to the novice Paperub Hire Me Program. The person will be entitled to get every benefit if he uses the email signature or badge link from the novice Paperub Hire Me Program.
PAPERUB MEMBERSHIPS
Paperub membership is a person’s way to get benefits from utilizing Paperub.com. A person can continue to remember as a Free member or receive extra benefits when they upgrade to any of the paid Paperub Memberships:
Some benefits Clients get are:
When you wish to know about the Paperub Membership, you need to see the page of Paperub Memberships. Here, you will be able to see the costs in your currency. If a person deposits funds to get a Paperub membership but has not got upgraded yet. For this, you need to click on Upgrade which is provided in the preferred membership plan’s column.
You will find monthly and yearly billing cycles for every paid membership plan. Based on the option a person chooses, his membership would be renewed towards the finishing of every month or towards the finishing of a year. If you notice your Membership page and Paperub Memberships page, you will get information on the billing due date. When people opt to pay yearly, they will become successful in saving up to 20 percent in comparison to paying monthly. Paperub accepts the payment methods mentioned below for paid membership plans:
To upgrade his membership, a person needs to go to the Paperub Memberships page. Here, he will be required to select the plan that he wishes to Upgrade. The person would be upgraded fast to a novice monthly or yearly subscription. Additionally, Paperub will also refund the remaining of his earlier membership plan.
A person can download to some other paid membership plan. For this, he needs to visit the Paperub Memberships page before clicking on Downgrade. He must choose the plan that he wants to downgrade to. The novice membership plan will start when his present plan does not remain active. This way, the person will continue to enjoy the benefits that his present plan has until his novice plan turns active. When people wish to return to turn into a Free Member, they should visit the page “Settings” and choose the tab “Membership”. From this point, they have to click on Cancel. Additionally, they have to state the reason for canceling their present plan. Again, they have to confirm the cancellation too. Their account will go to Free Membership when their current plan expires. Paperub will continue to save their old membership details if they decide to upgrade their membership at a later specified date.
PAPERUB REWARDS
The job of Paperub rewards is to provide a person with some extra benefits and rewards for utilizing Paperub.com. As people finish some jobs and achieve some goals, they earn XP or experience points that will go towards augmenting their Rewards Level. When people progress through the levels, they keep on continuing to unlock perks and rewards that would improve their earning chances and potential for winning projects. A person can also earn Paperub Credits for spending in the Credit Shop. He can utilize them for buying contests or project bids, upgrades, and examinations for saving his money. Though every person can accumulate rewards and XP, he can spend credits by visiting the Credit Shop. Additionally, he can enjoy a paid membership plan too. When a person is on a Free Membership, he can visit the Paperub Memberships page for upgrading.
Every member can get XP or experience points for increasing their Rewards Level. Additionally, they can also unlock rewards as well as earn badges and credits. Nonetheless, only those people who have got a paid membership plan will be capable of deriving huge benefits from the present rewards. Again, they will also be able to buy items using their accumulated credits. A person can visit the Paperub Memberships page for upgrading if he is still enjoying Free Membership.
A person can view his progression for Paperub Rewards when he visits his Profile page. Here, he will be able to choose the tab “My Rewards”.
A person can earn rewards when he increases his Rewards Level. His present levels as well as the number of XP required for progressing to the subsequent level get displayed on his Level Bar. People can see it from their Overview tab present on their Paperub Rewards page. For leveling up, full activities on the website that show a participant in contests, exams, projects, etc. As people keep on taking part in various features present on the website they will be capable of earning XP, and when they earn sufficient points, they would level up.
A person’s Rewards Level is his present level in the Paperub Rewards part of his profile. As people finish activities and actions utilizing Paperub.com, they will be able to earn XP and it will contribute to their Rewards Level. As people progress to new levels, they will be able to earn bonuses and rewards that would improve their opportunities to win as well as finish projects.
A person’s Rewards Level leaves no effect on his reputation. A person’s Paperub Rewards Level is regarded as a measure of his engagement on Paperub.com according to the activities and actions he has completed. While achieving different activities and actions can assist people in becoming highly experienced users. Additionally, they will permit them to win rewards that would improve their opportunities to win projects. However, the Rewards Level doesn’t measure a person’s quality or amount of work done on the website.
A person collects Rewards Badges when he reaches some achievements on Paperub.com. Commonly, there are three badge categories – Pro, Elite, and Standard.
Badges are unlocked via the Paperub Rewards and they are displayed on a person’s “My Rewards” page. And from the tab “Overview” the badges get listed under the section “Badges Earned”.
Paperub Credits are regarded as virtual currencies that people earn for finishing actions and objectives on the website. A person can also earn bonus Paperub Credits when he increases his Rewards Level. All these credits can be expended in the Credit Shop on different items like a free contest or project exams and upgrades besides additional bids. Note: Paperub Credits can’t be changed into funds or real money and can’t be utilized in the form of payment for a project. These Credits can be spent only in the Credit Shop.
XP or Experience Points are points that people earn for finishing activities or actions that allow them to take part in any feature of Paperub.com. Getting XP as people utilize the website augments their Rewards Level as well as active perks and rewards that they can receive per level. The total XP that is needed for leveling up gets displayed on people’s Level Bar from his page My Rewards.
It is a virtual store where people can spend the Paperub Credits that they have earned in the Paperub Rewards Program. A person can earn Paperub Credits when he can finish some activities or actions and when he progresses to the subsequent Rewards Level. When people visit the Credit Shop, they can purchase some reward items like free exams, contest or project upgrades, and additional bids. A Reward item is listed according to the user type, such as for clients for free freelancers. Again, novice reward items are included from time to time. And some of them are obtainable for a confined time while the stocks last.
A person will not be capable of spending his Paperub Credits in a Credit Shop when he:
A few reward items present in the Credit Shop happen to be confined in stock. And they are obtainable within a confined time only. If you see the Limited section, you will find these items. They will turn unavailable when there isn’t any stock. It happens as they propose huge benefits that are unluckily too hot for giving to every person. Hence, it would be better to grab them before they become out of stock.
A person will be capable of receiving the benefits of a bought reward item after he activates it. Bought items from the Credit Shop get changed to the box of Your Rewards Inventory, and here, he can activate the reward items when they become ready. For activating a bought reward item, a person needs to click on the tab “Rewards: from his My Rewards page and under the Your Rewards Inventory. He has to click on the reward item icon he wishes to use.
Though every person can accumulate rewards and XP, he can reap rich benefits from some active rewards and spend credits if he has got a paid membership plan. When a person is a free member, he can upgrade via the Paperub Memberships page for receiving his awards. Again, he will also be able to purchase reward items too.
FREELANCERS
Paperub opens the worldwide job market to countless freelancers regardless of profession and trade. The unique platform of Paperub lessens the requirement for costly advertising. Additionally, it also allows people to propose skills and talents to the world and people are not required to leave their offices or homes. A person is just required to sign up before he completes his profile. Again, he needs to browse projects based on his competencies and place his bids for bagging the job. When you wish to gain more information about beginning your work on Paperub, you have to go through the articles mentioned below:
Every member can get XP or experience points for increasing their Rewards Level. Additionally, they can also unlock rewards as well as earn badges and credits. Nonetheless, only those people who have got a paid membership plan will be capable of deriving huge benefits from the present rewards. Again, they will also be able to buy items using their accumulated credits. A person can visit the Paperub Memberships page for upgrading if he is still enjoying Free Membership.
A freelancer can place bids on a project for free. And when you wish to know what a freelancer pay, visit Fees and Charges page.
A person can get hired even when he does not bid on a project as clients can form custom projects for freelancers and hire them utilizing the Hire Me Feature directly that is on their profile page. Again, they can also use the Browse Freelancers page. A person has got the choice of either rejecting or accepting a proposed “Hire Me” project. When people wish to confirm it, they need to click on Accept on their dashboard notification. And when they wish to have a distinct payment amount, they can make a counteroffer, and clients can either reject or accept it too. When a project is awarded by a resident of California, then a person will be needed to form an Escrow account. He will get to the Signup page immediately as he clicks on the button Accept. The award time limit is within thirty-six hours. Hence, the freelancer can get in touch with the client for discussing the work details as well as the payment terms of the project before the award becomes expired.
FREELANCERS – BIDDING
After a person finds a project on which he can place his bid, he should click on its title from the list containing his searched projects. This way, he will reach its main page. From the page project’s Details, he will be able to go through the description carefully. And under the project details, people will be able to place their bids. For this, they need to put their bid amount and enter the number of days needed for delivery. In the third step, they must explain their proposal and list tasks or milestones. Additionally, they need to define a Milestone payment for every job. They also need to select an optional grade according to their wants and click on Place Bid. Every person is required to finish his profile first before he places a bid. Additionally, a person is also required to have nearly one of the needed competencies of the project so that he becomes qualified for bidding. When a person has not updated his skills or profile yet, he will get to the ford “Complete Your Profile” that is present on the project page. It will help him in the update process. When a project comes from a resident of California, a person will be needed to form his account in Escrow. com. And this way, he will be able to place his bid. Additionally, he will be directed to the signup page of Escrow immediately after he places his bid.
The answer to this is NO. A person can bid for free irrespective of his membership level. Nonetheless, every person gets some particular number of bids every month and he can also bid for a job on Paperub.com. The bidding amount of a person is dependent on his present membership plan. Every person can always see his bid limit when he sees the lower right side of his Dashboard page.
A person fails in bidding on a project for several reasons:
A person can always edit his bid on all active projects. For editing a bid, a person needs to follow the steps mentioned below:
When a project gets accepted, a person can send a request only for changing his bidding amount as well as the duration of the project to his client. and when a request gets sent, the client needs to sanction it for the alterations that need to be applied.
For modifying a bid for a project that a person has accepted, he should follow the steps mentioned below:
Notification as Newsfeed updates as well as emails gets posted all through the bid modification procedure for maintaining good communications between the freelancers and clients. A client gets a notification on the scenarios mentioned below:
A freelancer will get a Newsfeed email and update whether his client rejects or accepts the bid change request.
When the new amount that is proposed happens to be greater compared to the actual bid amount, then both the employer and freelancer are charged extra project fees based on their type of membership. When the new amount tends to be lesser compared to the actual bid, then the fees for the project will remain unaffected. If you need more knowledge, you can get to the Fees and Charges page.
A highlighted bid is regarded as a choice for a freelancer for featuring his bid. He can highlight it and make it different from other bids. When you wish to highlight your bid, you need to tick on the option “Highlight” that is present under the section “Optional Upgrades” when you submit your bid. Again, you will also require having the funds on your account so that you can cover the upgrade fee of the Highlight.
A person’s bid amount is regarded as the number of bids that he uses every month for placing bids for work on Paperub.com. His precise bid limit is dependent on his type of membership:
On Paperub.com, a person’s bids are returned to him periodically and it means that as he uses his bids, he will be returned a bid at some set interval based on his membership plan:
A freelancer is liberal to deliver a project using any process that gets agreed upon by him as well as the client. He can upload as well as submit his work files via the Files tab that is present on the page of the project on his messages or chat. Commonly, a freelancer can utilize the Milestone Payment System of Paperub for ensuring payment on the delivery of the finished item.
For bookmarking a project, a freelancer needs to visit the tab “Details” on his project first. After this, he needs to click on the button “Bookmark Project” which is located below the details of the client as well as the bid summary. Again, Project bookmarking is also obtainable to every user on a paid membership, such as Plus, Basic, Premier, and Professional membership plans. When a person is presently under Free Membership, he can upgrade anytime.
Project bookmarking is obtainable to only those users who have got a paid membership plan. And when he is a Free member, he needs to upgrade himself.
A freelancer can see his bookmarks when he browses from the main menu. And after this, he needs to choose Bookmarks.
FREELANCER – FEEDBACK
When a project gets finished and a freelancer gets the full amount of his winning bid through Paperub.com, that project’s feedback system becomes available. Again, a notification is also posted on the section “Newsfeed” on his Dashboard page. The freelancer is needed to click on “Give Feedback” provided on the notification for leaving his ratings and review for his client. Again, he can also visit the page “Feedback” when he clicks on “My Projects”. And then he needs to choose “View All”. From the page of “My Projects”, a freelancer can click the menu “Feedback”.
Completion Rate is regarded as a measurement that is formed on the projects’ volume that has been completed successfully within the specified time frame. Again, for these projects payment too has been made successfully through the Milestone Payment System of Paperub.com. When a freelancer wishes to get a higher completion rate, he must finish every project on time. Additionally, he needs to ensure that he has been paid in full via Paperub.com’s Milestone Payment System. The usage of Milestone Payments is a superb method for ensuring that payments have been made in full if the work has been finished.
FREELANCERS – MILESTONE PAYMENT
Every freelancer is suggested to utilize the Milestone Payment System to receive payment for his projects. Freelancers initially ask for a Milestone Payment before they do any job on the accepted projects. This way, they will remain assured that their clients are ready to pay for their work. Freelancers can augment their reputation when they get paid through Milestone Payments. Again, the feedback choice too is obtainable if freelancers are paid in full utilizing the Milestone Payment System.
No. A fund transfer from one Paperub.com account to another must be in payment for the services that are received or refunds of some said payment on a project. Every freelancer is advised to transact utilizing the Milestone Payment System of Paperub and different other payment processes for projects within Paperub.
Utilizing a Milestone Payment would assist freelancers in building their status. Reputation puts freelancers higher in a bid ranking. When the ranking of a freelancer is higher, he stands a good chance of getting picked up. This way, he will end up earning more money. It would assist a freelancer with his Completion Rate. A project is marked complete when a freelancer gets paid in full using Milestone Payments. When freelancers get a higher Completion Rate, employers get the security of becoming aware that their projects would be finished and an unreliable freelancer won’t be abandoned by this process.
A freelancer might check for incoming Milestone Payments when he does the following:
For canceling a Milestone Payment, a freelancer must follow the steps mentioned below:
FREELANCERS – SPONSORED BIDDING
Sponsored Bid helps a freelancer in getting noticed by clients immediately over competing with other freelancers. A freelancer can move his bid on the list of the bid by paying only 0.75 percent of the bid amount. The max. bid is USD $19.99 whereas the min. bid is USD $4.99. A sponsored bid gets displayed at the top besides being labeled as “Sponsored”.
From the section “Optional Upgrades” of the bidding form, freelancers must choose the option “Sponsored” before submitting their bid. When the bid of a freelancer has been submitted already, he needs to visit the project’s tab “Proposals” and click on “Edit” on his bid card. The next step would be ticking the “Sponsored” that is under the “Optional Upgrades”. The last step would be clicking on “Update Bid” for saving the changes. The sponsored fee of the bid is 0.75 percent of a freelancer’s bid amount. The maximum bid amount is USD $19.99 and the minimum bid amount is USD $4.99. It would be deducted from the freelancer’s available account balance.
There can be only one sponsored bid on a project, and when it gets placed, then the sponsored bid part won’t be any longer obtainable to other users.
DESKTOP APPLICATION
A user who has got the newest versions of Catalina, Big Sur, and macOS would undergo an Apple-imposed block when he tries to install external applications that the App Store, such as the Paperub Desktop App has not approved. If you come across the error that says [file name] cannot be opened as Apple failed to check it for malicious software, you must consent to install the application on your device manually. For installing it successfully, you need to do the following:
A person might download the installer for his operating system via the Paperub Desktop app Page. Again, you will also get the link to the installer if you see the page of your present hourly project.
For using the application, you need to follow these steps: Sign in Launch the Paperub Desktop App. You need to click on it from the list of installed programs. Alternatively, you can also get it via your created desktop shortcut. To sign in, you need to use your Paperub account information. Tick on “Automatic Login” and it is feasible when you wish to get logged in automatically at a time when you open the application next time. Paperub Desktop Application Dashboard You can see only an hourly project on the Paperub Desktop App dashboard. You will also be able to see the tabs mentioned below on the dashboard, such as Messages, Overview, Invoices, and Shared Files. Messages When you use the Messages tab, you will be able to message your employer regarding the chosen project. Again, you will also attach files utilizing the icon of a paperclip. This will help you in downloading files that your employer has sent. Overview The Overview tab would show your weekly limit, hourly rate, invoice reminder, and tracked hours. Invoices Invoices will display all the invoices of the project. A person can see them individually besides going through the status of their payment. Shared Files The shared Files tab displays every file that your employer as well you have uploaded on the application. A person can discover them easily here in place of looking via the message thread. Offline Tracking When you use offline tracking you will be able to keep a track of your work hours if you find that the internet connection has turned out to be unstable. In this case, the Paperub Desktop App will take some random screenshots and they will work as evidence of your job. If a person uses offline tracking, he can stop the lost records of the hours that he has worked as well as his corresponding invoices. Notifications A person will receive notifications from the application to check in new messages, created or released milestones, awarded projects, and issued invoices. Search When you have got a long list containing active projects, you will be able to look for them if you check the Search bar. Errors Errors displays lists containing errors that a person might see in the application. Now, if a person keeps on getting an error and requires assistance, he can click on “Collect System Information.” This will create a zip file that would comprise the error logs that people can utilize while investigating their issues.
Besides the present-time tracking, file sharing, and messaging features of the Paperub Desktop Application, people will come across the offline tracking feature. This feature allows a freelancer to track his hours besides taking random screenshots of his job even in the absence of a stable internet connection. Milestone Payments are automatically generated according to the hours that are tracked utilizing the Paperub Desktop Application. When you use offline tracking, you will be able to stop losing a record of the hours that you have worked. every Milestone Payment is found with its invoice that you will be able to keep for taxation purposes. The working process of the offline tracking If you want to know the process in which offline tracking works, you need to do the following:
At the time of tracking offline, a person can utilize the application for taking manual screenshots. Again, he can also permit it to save his sessions randomly. When you allow the application to take screenshots randomly, you will save an assumption of four hours of work. If you take screenshots manually, it will lessen some sessions that you can save. Now if you happen to reach this limit, you would get the notification that you have become successful in exceeding the limit and will require going back online. This way, the saved sessions would be uploaded and people can keep on tracking their hours. However, every person must be mindful of some facts:
For uninstalling the Paperub Desktop application, you need to do the following:
There are several issues that a freelancer might confront when he uses the Paperub Desktop App. Some common problems are: At the time of installation if it says that the installer is corrupted In this situation, you need to re-download the application using a different browser utilizing incognito or private mode. However, you need to be mindful that the installer file size must be greater than 50 MegaByte. Can’t install Desktop App in sixty-four-bit Linux For the issue mentioned above, you need to utilize the 64-bit installer meant for Linux. If it displays error: The setup file is corrupted. Please get a fresh copy of the program. For this, you need to see the installer file size, and it must be 68.2 MB for Linux, 56.3 MB for Windows, 71.2 MB for Mac, and 66.4 MB for Linux 64-bit. When you do not find them, you must download the installer again utilizing a different browser. If it displays error: [file name] cannot be opened as Apple won’t be able to check it for malicious software. For this, you need to visit System Preferences. From here, you should select Security and Privacy, and the next step would be General Tab. Here, you need to click the lock present in the bottom left. It will unlock your System Preferences. Always ensure that you have selected the App Store radio button and identified developers. Again, you also have to click “Open Anyway”. The application isn’t displaying after running If you see the message shown above, you need to hunt for the running procedure of Paperub-desktop-app. This way, you will be able to kill the procedure. And then you have to run it again. You must also check the firewall and antivirus as they must not block the application from running. Because of the software and hardware compatibility, at times, people require to wait for a long time. Can’t see my project If you see the message, “Can’t see my project”, you need to check whether or not there is an ongoing hourly project. Again, you have to see that the fixed-priced project is no longer being shown in the application. Messages aren’t received or delivered Check your internet connection and restart the application. Again, you have to check if the messaging or chat on the website is working well. The screenshot created a black screen in Linux When the Paperub Desktop Application is present in a virtual machine, you need to turn off 3-dimensional Acceleration. You have to note that it will create a white border in Desktop Application for Linux Mint. However, it will keep the Desktop App functionalities unaffected. And if you have to utilize a physical machine, you must update the graphics driver. Again, you need to use an updated Linux Operating System too. Screenshot that created the only desktop background in macOS If you see the above message, you need to check whether or not you have got any unchecked items in Settings. From this, you must select Security and Privacy. From here, you have to select Screen Recording. You will be required to grant permission for Screen Recording for “env”. Again, you have to restart the Paperub Desktop Application. Again, you have to see whether the screenshot is working well. The screenshot is not displaying on the Project Page or Uploading the Screenshot Failed For this message, you have to get your data folder and logs file before you contact Support. And you can do this by selecting the button “Chat Now”. Missing or Lost hours If you see this message, you must verify that it isn’t connected to “Screenshot not displaying in Project Page”. Again, you have to go through your project page too, and get the confirmation that there aren’t any deleted screenshots. And in the absence of any deleted screenshots, you have to contact Support. The deleted screenshots work to lessen the time which can be invoiced. And if there are some deleted screenshots, you need to check whether they are equivalent to the lost hours' numbers. Hours that were displayed in the application do not match well with hours that are shown in PVP The worth of tracked hours that are shown in the application might not be the same as what the project page shows because of many factors:
A desktop application will do its job in VM or virtual machines when the operating system supports it. Nonetheless, a person is suggested to let the Paperub Desktop Application run on the host machine of the Virtual Machines. VMs are regarded as simulated environments and you will come across many differences when you run them on actual machines. At times, it causes some issues with the Desktop Application.
DISPUTE RESOLUTION SERVICES
Paperub.com offers the Dispute Resolution service to a user who wants to contest the release or return of a present Milestone Payment. However, only those users will be able to avail this services who have utilized the Milestone Payment System. And if any issue pops up where a person would want to negotiate the release or return of a Milestone Payment, he will be able to enjoy the choice of filing a dispute. And in every situation, the users are encouraged to solve project disputes or issues between themselves in place of utilizing this service. This is proposed in the form of a last resort if parties fail to get to an agreement.
Any user of Paperub.com is eligible for filing a dispute but his project should have a Milestone Payment. For filing a dispute, people need to follow the steps mentioned below:
The answer to this question is No. A person is eligible to dispute a Milestone Payment only connected to a project.
Again, the answer will be NO. A person is eligible for submitting proof for his dispute from the first stage to the third stage. And when the dispute progresses to Stage four or arbitration, then further proof won’t be accepted anymore.
No. Every action that people make on the dispute system seems binding, irreversible, and final. Hence, people need to be extra cautious when they type an amount or press a button. However, if people are still unsure about what they can do in a dispute, they can get in touch with Support, and for this, they have to click on Live Support.
A person is not allowed to file for reconsideration because every dispute verdict is irreversible, binding, and final.
EMPLOYER FOLLOWING
This is a feature that permits people to become aware of when their preferred clients post contests or projects by following them on Paperub.com. People get an email when clients post a contest or project. Hence, they can join or bid on them immediately. Basic, Premier, Professional, and Plus members can enjoy Employer Following, and when a person is presently on Free Membership, he can upgrade.
To follow a client, you need to visit his profile page. After this, you must click the dropdown menu that is beside Hire Me. And the last step would be to select “Follow”. When a person follows a client, his name gets listed on his Employer Following page, and the Following label too would appear close to his name. And when a person does not wish to follow a client, he has to select the Following label that is close to his name. And then he has to click on it. Again, he can also visit the profile page of the client before he clicks on the dropdown menu that is beside Hire Me. And from here, he has to select Unfollow. The number of clients a person can follow The number of clients a person can follow is dependent on his membership plan.
The person will receive an email notification that will come from Paperub.com when one or more than one client he has been following post a contest or project. Note: The person will receive a notification when the client posts a Private contest or project.
A person might not follow a client for one of the reasons mentioned below:
A person can prevent freelancers from following him when he follows the steps mentioned below:
EXAMS
Every exam is multiple choice, and a user can skip questions and return to them toward the finishing of the examination.
Every exam has a separate passing mark and most commonly, it is 75 percent.
The answer to this question is Yes. A person can be charged for every exam he attempts, and every exam attempt has got a nominal fee based on the level and type of certification. Now, if a person is a member of a paid membership plan, he can utilize his Paperub Credits for buying an Exam, such as Level one, two, or three reward before activating it for taking any examination for free.
A person is permitted to take the same examination up to three times daily, and when he reaches his limit, he can retake the examination the following day.
Yes. a person can skip a lower-level examination and opt for a higher-level examination anytime.
People can be awarded badges of insignias when they complete an exam successfully. There are listed under the section “Certification” on their profile page. The recent score that they earn in an examination would be posted besides the insignia or exam badge if they pass. Again, people will also be able to see their examination badges on their bid on the bid list of a project.
FEEDBACK
People need to submit a review within ninety days after the completion and payment of the project. Within these ninety days, if a party submits feedback then it will become available publicly within fourteen days or when the party leaves feedback. And when a person leaves feedback but the other does not do this within fourteen days, then only the provided feedback would get posted.
A user might only leave his feedback when he meets the conditions mentioned below:
FINANCIAL REPORTING
Paperub allows all users with an entire list of financial statements. Additionally, it also provides an Income Statement & a Balance Sheet that would summarize all their financial activities on the site of Paperub.com only. A person will be able to access his financial statements when he clicks on the thumbnail of his profile photo and select “Financial Dashboard”. After this, he needs to scroll down to find the section on Financial Position. This way, he will be able to see his Income Statement & Balance Sheet. A person can view his financial statements in the form of consolidated financial statements. Alternatively, he can also see them separately for every currency he operates with on the site of Paperub. However, a person should note that a consolidated financial statement gets displayed in his default currency according to the exchange rate when he views the statement instead of the exchange rate that was active at the time when the recording of the transaction was made.
A person will be capable of exporting his financial statements when he follows the steps mentioned below:
When people see the Profit and Loss Graph, they can see an overview of their total earnings as well as expenditure provided on Paperub.com over time. The table “Quick Stats” permits people to get a fast overview of some vital stats on their performance on Paperub.com over time. This includes some metrics like the ongoing projects, Completion Rate, and freelancers’ awarded projects. Again, it will also show the posted projects, clients’ hired freelancers, and ongoing projects. However, a person can have access to both of them when he clicks on his profile photo thumbnail before selecting Financial Dashboard.
A person becomes eligible to see the page of his Transaction History by clicking on the thumbnail of his profile photo and choosing Transaction History. The page Transaction History lists every financial transaction that has been made on the website, such as payments like invoices, Milestone Payments, fund transfers, etc., and site fees like exam fees, membership fees, etc.
A person will be able to export his transaction from his Transaction History when he follows the steps mentioned below:
A person can export his invoices when he follows the steps mentioned below:
FAQs on Services – Clients
You can be browsing and seeking for services on the listing page of Paperub.com.
You can order your service through the service view page and click on Place Order. The charges of your services can be paid through the account balance available on Paperub.com or any other verified source such as PayPal, Credit Card, or Skrill (Payment method varies with different countries). Once your payment gets confirmation, your order will be generated immediately. The entire payment method is protected by Milestone Payment System, so Paperub always recommends paying the amount when you are fully satisfied with the work of a freelancer. If you do not like the work delivered to you or the services are income, you have the full right to dispute the payment.
All information, file exchanges, and communications should be done through the messaging system of Paperub.com specifically. For getting the best outcome, provide all the necessary details to the freelancer that will be required for completing a task. This will help them to start their service and continue it efficiently. Moreover, they will be able to accommodate any special request of the client (if any).
For becoming a service provider, the following requirements are essential: You must have a plan for paid membership You must possess a minimum of one required skill of the service available on your profile You must have reviews of at least 5 freelancer projects for the skills required for the service If you are capable of meeting all the requirements, a confirmation written as “You are already a Provider of this Service” will be shown after selecting Become a Provider. If you are not selected, then you will be shown the requirements you need to put effort into.
You can leave a review for giving a rate to your freelancer. Once your work gets delivered to you, then as a client you will be encouraged to give feedback.
FAQs on Services – Freelancers
Freelancer Services can be defined as an improved product where projects with fixed duration and price are signed up by service providers or freelancers and offered to the clients who want to buy the services.
You can go to the homepage of Freelancer Services, select the service you wish to offer, and then you have to click on Become a Provider on the page. For this, you have to agree with the price of the service and as soon as the service is bought, our team selects and awards the service providers with a proprietary selection algorithm. Moreover, a Milestone Payment also gets started from the beginning. However, there is no restriction or limitation on buying the number of services you can provide services till you meet all the requirements of every service.
For becoming a service provider, the following requirements are essential: You must have a plan for paid membership You must possess a minimum of one required skill of the service available on your profile You must have reviews of at least 5 freelancer projects for the skills required for the service If you are capable of meeting all the requirements, a confirmation written as “You are already a Provider of this Service” will be shown after selecting Become a Provider. If you are not selected, then you will be shown the requirements you need to put effort into.
The selection algorithm identifies from a wide array of indicators such as reviews, responsiveness, online status, and more. The more trustworthy you are as a freelancer; there more chance of getting awarded.
As soon as you become a service provider, the selection of Become a Provider will be automatically changed to the Manage Services button. You must click on this for managing all the services you offer. Otherwise, you can go to your profile page and select the tab My Services as well. On this page of My Services, you can have the opportunity to choose services and disable those which you do not want to provide.
The option for creating tailor-made services is not currently available, but there are different new services that have been added. You can contact our Support team whenever needed by clicking on the button Chat Now.
If you get an ordered service, you will be notified through your email account or Newsfeed.
Yes, you have the authority to do that. The system will automatically re-award the service to any other service provider from a pool of expert service providers along with transferring the Milestone Payment to the new provider.
If you accept an awarded service, you will be eligible to pay a charge of 20% as a service fee.
FAQs on User Profile
For editing your profile, make sure to follow the below steps:
No, you cannot change your user name as it is permanent.
For building reliability in the marketplace among the clients, the display name is based on either the personal name of a user or the company name of the corporate account. So, there is no option for changing the display name. However, if you wish to make any alterations to your company name, you can contact our Support team.
Each Paperub.com user gets their own personal portfolio. This is the place where the freelancers showcase their best works to show the clients. For adding images, audio, video, code, or text to your profile, make sure to follow the below-mentioned steps:
The profile icon can be brought by following the below steps:
For closing your account, follow the below steps:
There are various reasons which your account gets suspended:
Your account can get closed due to several reasons and the following are some of the possible reasons:
FAQs on Contest – Upgrades
Your contest can be upgraded during its creation or when it is posted. On the starting page of the contest, you can add any upgrade before getting the contest posted. However, if you have already posted the contest, you can go to the contest page, click on the Edit Contest, select your upgrade and then again click on Upgrade Contest. Following are some of the important contest upgrades that you can choose for receiving more entries:
A Guaranteed contest can be explained as a contest that helps to lure more design entries along with committing to choose a winner and releasing the prize money to the winning freelancer. It is absolutely FREE to make it a Guarantee contest. You just have to select the Guaranteed upgrade while posting the contest. But if you have already posted your contest, you can change that by clicking on Edit Contest on the contest page, selecting the option of Guarantee from the optional upgrades segment, and clicking on Upgrade Contest. The Money Back Guarantee does not apply to this kind of contest as the freelance designers are assured to get the award prize money. If you are unable to select a winning freelancer within 30 days of the contest closure, then the amount of prize money will be distributed among the freelancers with qualified designs.
The Featured upgrade is an easy as well an affordable way for attracting designers for your contest and getting it displayed on the page Browse Contests. Your contest can be upgraded to a featured contest by selecting the upgrade while creating a contest on the Start a Contest page. Apart from that, if you have already posted your contest, you can select the upgrade by clicking on Edit Contest.
This upgrade of Top Contest can automatically invite top freelancers for joining your contest. This is extremely beneficial for getting top-quality entries from experienced freelancers. You can upgrade your contest to this Top Contest by selecting an upgrade and for an already published contest, you can Edit Contest and select the upgrade.
The Urgent upgrade is a useful upgrade with which you can complete your contest within 1 or 2 days. After adding this upgrade, your contest will be converted to a Guaranteed one for getting faster results and preferred entry faster. 9+A contest can be upgraded to Urgent when you create a contest. Otherwise, for an already posted contest, you can click on Edit Contest for adding the Urgent upgrade.
It is also an optional upgrade that can be used for preventing your contest from getting found on any search engines on the internet. Private contests can be seen for those users who logged in to the website of Paperub.com. Your contest must be upgraded when secrecy is a must. For adding this upgrade, you must select Private upgrade after going to the contest page, and clicking on Edit Contest to add the upgrade. This type of contest cannot be reverted as soon as the contest is active.
This is another optional upgrade that makes sure that the designers submit authentic contest entries. The normal contests enable the designers to view all other submitted entries including their own but a Sealed contest holder can view all the entries but the designers cannot only view their own design entries. Since there is no possibility of viewing another designer’s entry, this eliminates the issues regarding duplicate entries. For using this upgrade, you can select the option Sealed while posting a contest. But if you have already posted a contest you can do the necessary upgrades by clicking on Edit Contest and choosing the upgrade.
Yes, any of your contests can be hidden from search engines by making an upgrade to a Private Contest at any time. If you have upgraded your contest to private, only the logged-in users of Paperub become eligible to view it. Select the option Private when creating the contest and Edit Contest for any already-posted contest.
This is not possible to convert a Private contest to a public. Some designers enter Private contests as they know that their designs will be protected as these are inaccessible to users who are not logged in as well as to the search engines.
As long as you have enough funds in your account, you can increase the prize money. For doing this, you can Edit Contest on your contest page and adjust the prize amount and then click on Update Contest after it is done.
FAQs on Hourly Projects
An hourly project can be explained as a project in which a freelancer is paid for the number of hours they work on a particular project. With the help of automatic billing, an invoice gets generated based on the working hours tracked by Paperub. These projects are appropriate for all types of projects, especially for those who need freelancers to work for particular hours, where the scope of the projects is not explained clearly, and projects that have several ongoing engagements.
For posting an hourly project, below steps should be followed:
A freelancer can be hired on the basis of a weekly limit of 1-168 hours/ week. When you create your project, you can avail of the option of setting your weekly limit which is already set as 40 hours/ week by default. If you want to award a freelancer, you can edit the weekly limit on the award modal on the basis of your agreement with the freelancer.
The amount that is mentioned on an invoice cannot be changed since it is the reflection of the Milestone Payment amount. The freelancer needs to cancel the Milestone Payment for the specific invoice. Then only you can get a new invoice by creating a new Milestone Payment. Other details of the Milestone Payment contain various information such as the name and address of the freelancer as well as the client that is found in their profiles. If the client or the freelancer changes the details of their profiles through the Setting page, the billing information gets automatically updated.
A Milestone Payment can be requested on an hourly project by following the below steps:
You will be given a reminder for leaving feedback, as soon as your invoice gets paid irrespective of the fact whether you are a recipient or the payer. You will get the notification on the Newsfeed of your Dashboard. You will be able to click on the option of Leave Feedback on the project page. Here, it is to be noted that feedback can be shown to the freelancer as well as the client, but they are not usually published as a freelancer’s review. Only the ultimate feedback provided by both the client and freelancer is published on their respective profile pages.
FAQs on Invoicing
Invoice for an external client permits you to create invoices on Paperub for any client – even if the client is not an existing member of Paperub. The benefits of invoicing all your clients through the Paperub platform are:
Invoice to an external client incurs a 5% fee for the freelancers. USD and EUR external invoices have maximum limits of $3000 USD and $2400 EUR.
For creating an invoice for an external client, below steps need to be followed carefully:
FAQs on Messaging
For sending a private message, the following steps are important: Select Messages, from the header of the website Choose the message thread from the left panel of your inbox Type the message and click on Reply. Only the clients are eligible to start communicating with the bidders but the freelancers can only message a client if the client messages them. For starting a conversation, clients go to the page of their projects and seek the bidder whom they want to interact with. Then they can click on Chat on their bid. A window for chatting will appear for starting the conversation if the freelancer is online. But if they are offline, the messages will be directly sent to their inbox from where they can read them later once they come online.
For popping out an inbox conversation, click on the black icon of Chat, located in the right corner at the up of the text box. On the other hand, you can also utilize the icon Messages, located on the header of the website. Clicking on the icon will show the messages you look for, you can select the message for the reply. A chat window will pop out then.
Messages and chat are interconnected. If you open a conversation, you will be able to see all the messages with your complete chat history. If a chat message is sent to someone, it will be logged within the Messages or your inbox for future reference.
Clients are eligible to send private messages to any of the freelancers who put a bid on the project of the specific client. On the other hand, freelancers are capable of sending a private message to any client with a project that they bid on if the client contacts them. Only the awarded freelancer is able to message the client.
If you send a message to someone, the message will be saved to their inbox and they will be notified by email if they are offline at that time. Furthermore, the message will be saved in your chat window as well and whenever the specific person becomes online you can start the conversation in the form of a chat.
No, messages cannot be removed from the box of the recipient and cannot be unsent as well. Apart from that, they will be having an email notification if their account settings are set up to receive notifications through emails for new messages.
You have to click on the icon of the paper clip for attaching any document through your inbox. After locating the required file click open and then enter for sending the file. Otherwise, you can also drag and drop the file in the history of your conversation and click on enter to send the file. Image files are shown as a thumbnail within the conversation and multiple attachments can be sent at a time. Moreover, you can also attach any file via the chat window. You have to click on the paper clip icon beside the chat box and upload the attachment.
You can see your messages by clicking on the Messages tab on the header of the site. You can use that tab for sending and receiving messages.
For archiving a conversation, you click on any conversation in your inbox for the process being done. On the right panel, you can mark Archive under the Settings tab. If you do this, it will conceal the conversation from the main message inbox. If the same person messages you further, the archived message will appear again with the new message attached to it.
For getting the view of archived conversations: Click on the Messages tab on the website header and then click on Archived on the left panel.
FAQs on Payoneer Debit Card
Yes, you can definitely do that if your Payoneer debit card is linked with the account of Paperub.com. You can withdraw funds easily if there is an availability of option o the page of withdrawals. But it should be noted that this type of withdrawal is now obtainable by a few users only.
Payoneer withdrawal is now become restricted and only accessible by a few users because the latest API of Payoneer is not supported by the Paperub website. If you had access of this withdrawal before and the option is still available on the page of withdrawals, then you can utilize the method still now. Otherwise, you will not be able to access this withdrawal method from your page. Moreover, you can make an effort to withdraw your earned fund via other methods of withdrawal.
FAQs on Perfect Profile Service
The Paperub platform requires 5 business days for updating and emailing you the profile. Sometimes, it may take less than 5 business days for finishing the profile update.
The service cost is $ 19 USD or equivalent to approximately $19 USD in local currency.
Perfect Profile contains a profile picture edit that can be edited by blurring out the background of the picture or even replacing the entire background with a colored background that suits goes well with the profile picture. Another one is the bio edit or profile summary where a profile summary can be written by the site at a maximum of 150 words.
Paperub can always help you with a profile bio or profile summary edit anytime with a fixed cost of USD 19.
Paperub can always help you with a profile picture edit at the same cost of USD 19.
All the relevant information that Paperub.com needs can be found in the form available on their website.
Paperub.com offers one alteration for minor editing in the profile summary or profile picture. But there is no question of refunding.
Paperub.com will charge for the service availed by you once you fill up and submit the request for the form.
FAQs on Payment and Billing
You can deposit your money in the account of Paperub.com using PayPal, Credit Card, Skrill, or Bank Deposit. Moreover, you can also deposit your money with the help of other available methods of payment on the website depending on your currency or country. The available payment methods are Giropay, WebMoney, Interac, iDEAL, WeChat pay, Dotpay, Paytm, etc. You can deposit your money by following the below steps:
You will be able to deposit your funds to your account on Paperub.com via Bank Deposit. For making a Bank Deposit, below steps must be followed:
Any payment or charges will get deducted from your available account balance. But if you do not have sufficient balance to pay in the currency then the fund will be deducted automatically with the highest amount from your other currency available. Furthermore, if there are insufficient funds in all your balances, the payment will be done through the activated agreement of billing from your verified source of payment. But if you have none of these, you can deposit the required funds via the page of Deposit Funds.
If you have a billing agreement with appropriate authorization, you can easily cancel the agreement from the page of Payments and Financials. You can click the cross mark (X) beside your account under the segment of Payment Methods
For withdrawing the money you have earned from the website, below steps needs to be followed:
Paperub permits you to withdraw your earnings through Skrill, PayPal, and Debit Card. Moreover, we also permit withdrawing payments directly to the bank accounts of the user by using Express Withdrawals (this is restricted to some number of countries) and Wire Transfer (this is applicable where Express Transfer is not available).
Withdrawals can be processed two times a week since the requests are submitted before:
Yes, Withdrawals can be processed twice a week. The cut-off times are mentioned below:
A Pending withdrawal request is waiting to get processed.
A withdrawal gets locked when its status shows Processing and it is getting ready to be transferred.
If you are redirecting to another withdrawal method such as Skrill while trying to withdraw by using Wire Transfer, this indicates the website Paperub.com does not have the facility to send money to your country. So, then you have to use another gateway of payment for withdrawing your funds.
If you are facing such issues, you should immediately contact our Support team and provide the following details to them:
Express Withdrawal can be explained as the fastest method of withdrawal of funds from your Paperub account to your bank account directly (only applicable to some of the selected countries). If your financial institution works so swiftly, then you can have your money within 2-3 working days and with no intermediary fees as well.
There are no fees required for using Express Withdrawal.
The maximum amount that you can withdraw with Express Withdrawal is US10,000 (or an equivalent amount in any other currency). The minimum amount of withdrawal is US$30 (or an equivalent amount in any other currency).
Express Withdrawal is applicable in the following countries:
You will not be able to use Express Withdrawal if this method is unavailable in your country. Express Withdrawal is available in selected countries and in that case, Wire Transfer can be used. The minimum amount that can be withdrawn through Wire Transfer is $500.
FAQs on Preferred Freelancer Program
Yes. You are first required to be a Preferred Freelancer if you want to bid on a project of a recruiter.
The Preferred Freelancer Program refers to a way of awarding the freelancers of elite level by appealing to them to work on the best projects that Paperub.com offers. The freelancers of elite level are carried out for providing high-quality work along with a wonderful customer experience. Only the most reliable and top freelancers are approved for joining. If you get the approval, you will be given access to high-level support, quality leads, and a badge on your profile of yours for exhibiting your achievements.
Yes, everyone can see the Preferred Freelancer Badge on your profile.
You will not be able to get eligibility for Preferred Freelancer Program if you are unable to accomplish any project in the last 12 months. All of the statistics in the eligibility checker are on the basis of the top skill of the freelancers. If you are not eligible enough, we motivate you to accomplish more than 3 projects in the coming few months.
Top skills can be explained as the skills from your completed projects (over the last 12 months) with a maximum number. These are listed on the profile page at the lower right side. All the top skills are planned from the reviews received from the clients. These all are generated by the system and cannot be edited manually. Instead, you can select for completing more projects along with earning more reviews in a particular skill in the coming few months for increasing your rank in the list of top skills. However, if you are able to complete more than 3 projects in the next few months for a particular skill, we encourage you to reapply.
All applications are thoroughly and finely reviewed by our team of Paperub. This is indeed time-consuming but we aim to respond within a time span of two weeks.
Once your application for Preferred Freelancer Program has been approved, a badge will be added automatically after the username on your profile page. If there are visibility issues relating to the badge, you can immediately go to Settings and select the tab named Account. There, you can find out the option for Preferred Freelancer Program Status. If this segment is available, then your application will get approval. However, if you want to be off for a while or contacted by the recruiter this option has the facility of being toggled on and off.
You cannot ask for upfront payment as it is not acceptable for a Project Recruiter. For this reason, Milestone Payment System has been introduced for facilitating payments in a secure way for the freelancer and the client as well. Therefore, you are always encouraged by us to receive payments through this system. It is to be noted that, requesting an upfront payment is not a good practice on any non-Recruiter project as it can result in a negative user experience for clients.
No, you have the authority not to accept a recruiter project if you are unable to do that for some reason. Our Account Managers invite the freelancers to bid on the Recruiter Projects but you are not compelled to do that. But if you are capable of doing a project, then we will rely upon you to accept the project.
Yes, you can definitely do that. You can change your status of Preferred Freelancer temporarily if you are busy enough and unable to take on any new project. For changing the status, go to the Settings page, choose the Account tab and then click on Preferred Freelancer status. Switch the option OFF, so your profile badge will not be visible to anyone till you are off from the program.
We always encourage the Preferred Freelancers for downloading the mobile app from Paperub so that they can quickly respond to the messages. But if you don’t have a mobile phone, you can mark the box and go away. Preferred Freelancers who do not have the Mobile application can check in through their computers on a regular basis.
FAQs on Project Showcase
Freelancer Showcase can be defined as a collection of successful projects, sample works done by freelancers, and successful contests on the website. The list of the Freelancer Showcase is personally reviewed by the Paperub team which also gets approval from its clients for making sure that we have a top-quality list.
Freelancers should showcase their work because it is considered the best way of highlighting their skills. The work showcased by the freelancers will be visible to the clients looking for freelancers for new projects and if they like your work, you can be immediately hired by them.
Showcasing of work can be done by a freelancer through the following steps:
As a client, if you see Freelancer Showcase, you will be able to find out new project ideas easily and there is the possibility of hiring the best freelancer. Moreover, you can also take a deeper insight into the contest and projects like the summary, total budget, duration, etc. As soon as you find the project of your choice, you can hire a freelancer easily for getting your job done or can even repost the project.
FAQs on Terms and Conditions
No, Paperub.com is not a website for exchanging money. Funds can be transferred from one account of Paperub.com to another can be done only if the payment is done against the services received or any refund for the payments etc. Similarly, deposits through a single payment service like PayPal followed by a withdrawal through another such as Skrill is not at all allowed by our website.
Yes, you can sell the solution as long as the client allows this and you have the proper right to do so.
No, never. If you think of selling scripts or any other materials that are not your possession that are stolen work, then your account will get closed without making any payment. Apart from that, legal actions can also be taken against you. If you want to know more about the projects that are not allowed on the website, you can check our website.
No, you cannot. You can get a clear idea about the projects that are not allowed on the website by visiting our site.
FAQs on Troubleshooting
If you are facing any issues with loading any page on the website, below are some of the important steps of troubleshooting that can be followed:
You may face this issue if cookies get disabled in your web browser or the security settings of your web browser have blocked the cookies from Paperub.com. So, make sure to verify the security settings of your web browser and can also take reference of the browser help files if they are required for resolving the issue.
Many of the larger email providers like Yahoo, Gmail, MSN, Hotmail, and Live often put restrictions on websites like ours since we have an enormous number of users on our website. So, you can try whitelisting our site on your email account. Moreover, the settings of your email notifications can also be updated by visiting the page of Settings and clicking on the Notifications tab.
FAQs on Contest – General
A contest can be created with the following steps:
The best reason to create a contest is that it is an incredibly beneficial technique for receiving and previewing numerous authentic designs from expert freelance designers along with the facility of paying for the ones you prefer. You can post a contest description and feedback to the freelancers, for finding out the best and perfect design.
The Contest Description mentioned on the contest page includes the details of the video, design, or the relevant documents required to be collected from the candidates of the contest. You can even make the freelancer participants understand what is exactly required and what is not required for the entries in the contest like fonts, colors, etc. The information should be clear and in detail. It is always recommended to provide assisting sketches, images, or influences if you are able to so that the participants can understand the description of the contest easily.
A good Contest Description can be written by keeping in mind a proper idea of your design or what you want to include in your design such as images, colors, etc. along with what you do not want to include. Details of the description are very important otherwise the freelance experts will act as per their own preferences and skills. So, for making it easier, it is recommended to provide sample sketches or images of your preference as an example.
Yes, that is an amazing option. Paperub always encourages the contest holders to upload images or sketches for complementing the contest description along with make the freelancers understand what is required for your contest. Moreover, files can be attached once the contest is live or during the creation of your contest. But, if you have already posted your contest, you can click on Edit Contest on the page of the contest and upload the files in the Attached Files.
Yes, both the contest description and details can be altered at any time throughout the contest. You just have to click on Edit Contest on the page, make the necessary changes, and save them. But remember, no change is possible if the contest gets closed.
No fee is required for posting a contest as well as awarding a contest winner. However, you must have a sufficient amount of money in your account that is capable of covering the prize money of the contest that you wish to offer. Since the contest prize is charged beforehand, your contest gets posted instantly and the contest prize money must be a minimum of US$10. You can also buy optional contest upgrades while creating the contest but fees charged for these upgrades cannot be refunded. Moreover, a money-back guarantee is there for the prize amount of the contests keeping out the Guaranteed contests.
Refund is only available for the amount of prize money but the contest should be eligible for Money Back Guarantee and must be closed first. This money-back guarantee allows getting back your money within 30 days of the closing of the contest. Whenever you wish to take the refund, immediately contact the Paperub support team by clicking on the button Chat Now on the page. However, there are certain restrictions present where you cannot get a refund such as no refund is possible for guaranteed contests, if you have already released your fund by selecting a designer, and the refund does not contain any upgrades of your selection.
The Money Back Guarantee refers to the option of getting back the prize money within 30 days from the closing of the contest. Make sure to contact the Support team of Paperub for getting your money back by clicking on the button Chat Now on the contest page.
When you start the contest you can pay the entire amount you want to offer as the prize money (including additional upgrades). Always make sure to have sufficient funds in your account and a verified method of payment for covering the prize and upgrades (if any).
For getting a view of your contest you must go to the My Projects page, choose the Employer view, and then click on the tile of the contest will redirect you to the main page. Your contest can be accessed in multiple ways because Paperub wants to show your contest to every designer. Moreover, your contest can also be accessed through the Browse Contests page. Apart from that, the Paperub team promotes the contest via Twitter as well excluding the Private contests.
Yes, Contest can be extended at any time while it is active or within 24 hours of its closure. But an additional fee is charged for extending the contest. Half of the price gets added to the contest prize for the additional work they do for the contest. The proportion of the fees charged is calculated as follows:
FAQs on Contest – Handover
Your winning entry should not be emailed to the contest holder due to your safety. You must complete the Contest Handover by transferring the ownership of your entry file legally to the contest holder, for being eligible to get the prize money of the contest. This is the easiest way of completing the entire procedure and receiving the prize money conveniently.
Paperub always recommends the freelancers accommodate minor alterations by the holder of the contest but other things are up to them.
The following are ways how the Contest Handover efficiently works:
For signing the IP Transfer Agreement you can follow the below steps mentioned:
The file types require to be provided in the contest description on the contest page. Moreover, the contest holder can also request distinct features and specifications on the files of the winner, so Paperub recommends checking the page of Contest Handover from time to time. Following are the approved formats of the files:
The entry file should not be shared through email as this is for your safety. First, you have to transfer your ownership entry legally for releasing the amount of prize money. This must be done via the Contest Handover.
FAQs on Contest – Payment
No, entry to the contest is absolutely free for all participants. The contest holder basically pays to hold a contest and strongly insists you participate.
Submission of entries is free for all participants in a contest. But if you win, then a specified amount of contest fees will be charged when the amount of prize money gets transferred to your account only after the Contest Handover. The contest fee for the winning freelancer will be determined as 5.00 USD or 10% of the prize money, whichever is greater.
The freelancers can only get the prize money after the contest holder accepts the entry files submitted beforehand and accomplishes the Contest Handover.
No, because you can only be paid in the currency in which your contest is listed.
As quickly as the design files get approved by the contest holder, the freelance candidates get the money transferred to them automatically. If there is any issue faced by the contest holder and the winning freelancer during the process of handover, they can immediately contact the Paperub support team by clicking on Chat Now button resides at the bottom of the contest page.
If you are declared the winner of the contest but the contest holder delays by preventing the Contest Handover process to get completed, you can instantly contact the Paperub team so they are able to verify for you. You can just scroll down the contest page and click on Help & Support.
Contests can be posted in several currencies such as CAD, USD, GBP, AUD, JMD, INR, HKD, CNY, MXN, IDR, SEK, JPY, PHP, BRL, NZD, ARS, VND, BRL, and ZAR. Make sure to choose the contest appropriate for you because once the contest gets posted, there is no possibility of currency change.
Below are the payment methods that are accepted by the Paperub platform:
FAQs on Contest – Tips
Following are some important tips to run a successful contest:
Following are some of the most important tips to attract more entries to the contest:
If you need any help related to the contest you can contact our helpful Support team at Paperub. They provide round-the-clock support to freelance candidates. You can go to the main page of their website, click on Live Support, and can interact instantly.
FAQs on Contest – Entries
Freelancers get the facility of sealing their bids. The best part is the sealed bids can conceal the details of the bids from other freelancers, thus making it safe and secured from getting duplicated. The details of the bid will be only seen by the employer and the candidate who sealed the bid. However, you can seal a bid for $0.10 USD. For sealing your bid, you can mark the Sealed option under the segment of Optional Upgrades while submitting the bid. Apart from that, you also require to have a minimum amount equivalent to the upgrade fee of the bid for covering the sealed bid.
For getting an entry to the contest, you must be a registered user of that particular website. If you are not enlisted yet, then you can sign up now for getting your profile completed and then take a thorough look at the design brief of the contest holder on the contest page. Thus, you are ready to submit the contest entries.
Click on Upload an Entry on the contest page. After that, you will be offered two options first you can submit your entry immediately and secondly you can participate first and submit your entry later. Select any one option at your convenience, and then click on Submit. If you are prepared to submit your entry, then agree to the Terms and conditions provided by Paperub and upload your design. At last click on Submit.
There will be specified details on the contest page written in the contest description by the contest holder about what should you upload.
You will have a variety of options (file formats) for submitting your entries depending on the type of contest you want to participate in. Following are some of the accepted file formats:
You are always requested to use images or clipart for which you possess the copyright only and therefore your entry does not get rejected.
You must check the contest description thoroughly for the specified font mentioned there by the contest holder. If in any case, no specified font is mentioned there, you can use the fonts which you are capable of using legally. So your entry does not get rejected.
Yes, you can definitely upgrade your entry for the contest before making a submission. Following are two entry upgrades from which you can choose as per your preference:
A Sealed Entry upgrade can be defined as an option for the participants to safeguard their entries and make sure that they are authentic as well as unique. An entry with this upgrade can be visible to the contest holder only and the participant who owns it. This upgrade is available in the form of entry submission and requires a small amount of fee of $0.50 USD.
The Highlight Entry upgrade can be explained as an option for participants for featuring their entries specifically with a yellow border, making it unique from all the other entries. This upgrade is also available in the form of entry submission and requires a small amount of fee of $0.50 USD.
Sell Price refers to an optional feature with which you will be able to sell your entry to the holder of the contest if you do not become the winner of the contest. This option is only available during the submission of your entry and the Sell Price can be determined after submitting your entry as well. For doing this, you need to hang over your entry, and then click on Sell Entry after mentioning the sale price, which can be lower than or even equivalent to the amount of the contest prize.
A low rating for your entry shows that your entry is not that similar or close to what is mentioned in the contest description by the contest holder. There can be constructive feedback from the contest holder as well for explaining their rating. Since you can have the option of entering multiple entries, you can check whether your other entries get higher ratings or not. But you must remember that the rating of your entry does not indicate its quality solely because a contest holder can give you a lower rating if they do not like your entry even if you follow the entire description of the contest.
Generally, entries get rejected by contest holders because it is not similar to the design that the contest holder is searching for in the design brief. Designs that are reported due to copyright infringement may be rejected by the contest holder.
Yes, you can contact the contest holder by leaving a comment on your Private Message Board. You have to go to the contest page and click on your username available under the entry. After that, you will be redirected to the page with the Private Message Board and all your entries. But you cannot provide or request any personal contact information as it is against the Terms and Conditions of Paperub.
No, you should not comply with these types of requests. The contest holder must preview his entry only on the contest page. Apart from that, the contest holders can take up each entry once they want to award it as the winning entry and accomplish the Contest Handover with the winner.
Some of the contest holders may not be able to select a contest winner from the submitted entries. So, they can choose to get the prize amount refunded if the contest is eligible for it. In some unlikely events, this may happen that no winner gets selected and the contest ends. As the contest does not award any participant, the contest holder is unable to utilize your entry as well as any other entry. However, if it is a Guaranteed contest and the holder of the contest is unable to choose the winner up to 30 days after the closure of the contest, the prize amount gets divided among the qualified entries.
If you want to withdraw your entry from a contest, you can hang over your entry on the contest page and click on Withdraw written in the upper corner on the right. You will be able to submit another entry if the contest remains active. Even if you want to submit an entry you withdrew before, make sure to hover over the contest page and click on Resubmit.
If a designer submits a new entry to your contest, it will be notified to you by posting on the Newsfeed of the Dashboard page of the website. Apart from that, you will also get an email from the contest Paperub.
Yes, you can surely do that. If you are the contest holder, you can send private messages to Paperub via their independent design pages. You can click on the username of the Paperub on the contest page to get navigation of their entry page. From there, you will be able to leave messages on their Private Message Board. On the other hand, you can also chat with Paperub by clicking on their entry on the contest page. Once the full window shows up, you can click on Chat, written beside their names.
Comments can be left by the holder of the contest or any other freelancer participants on any contest entry, till the contest is not Sealed. For making any comment on any entry, click on the entry on the contest page for getting the full view. You will be able to write in the comment box that appeared on the full-view window at the lower side of the left corner. Moreover, if you want your comments to be viewed and responded y the public, you can utilize the Public Clarification board residing at the bottom of the page. It has an impressive feature that makes you provide a reference entry after adding # (hashtag) before the number of the particular entry.
Some freelancers may not want to be part of a contest or may not feel interested to run behind the prize amount. Another reason is they can change their mind about a design idea and may wish to resubmit. The ideal way of reducing the chance of withdrawn entries is to provide written feedback along with star ratings for designs you think are the best so designers get the opportunity of revising the entries.
You can send Paperub a private message and also ask them for resubmitting their entry. You can go to the contest page, and choose the tab written as Withdrawn to get a view of withdrawn entries. From there, you can click on the name of the designer under their withdrawn entry and write a message on their Private Message Board. But, resubmission of entry entirely depends on whether the freelance candidate that they will resubmit or not.
You can hang over and choose each entry for rating. Each entry has 5 stars rating as the highest and the stars reside at the bottom of each entry. It is always recommended to rate stars for each entry so that the participants can understand what is liked by Paperub and what should be modified in their future entries.
For rejecting any entry, you can hover over the entry and select Reject. And if in any case, if you want to reconsider the entry, hang over the entry again and click on Reconsider.
For preventing a freelancer to enter your contest, click on the username of any of the entries and then click on Reject Freelancer on the entry page. The best part is this method will avert them from submitting entries to this contest as well as other contests.
Make a reference to any of the entries by just adding a hashtag (#) before the particular entry number, which resides at the top left of the entry. However, this can also be done on the Public Clarification Board of the contest page.
If you want to refer a particular freelancer in your comment then you can symbolize using “@” before the username of the freelancer.
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